Reference

How drago969 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use your account, how it connects to your DANA, OVO or GoPay wallet, and what rights you hold over that information.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and correct dataCookie and device data clarityDirect contact for data requests
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drago969 How drago969 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Support Open the live chat widget from your account dashboard to raise a data query directly. Our support team handles privacy requests alongside standard account questions.
Email Data Requests Send a written request to our support email for formal data access, correction or deletion. Include your registered account ID so we can locate your records quickly.
Account Help Centre The Help Centre in your account settings covers common privacy questions — wallet data linking, cookie preferences and how to update your registered contact details.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Encrypted Storage All account data, including e-wallet references for DANA, OVO and GoPay, is stored using encryption. We do not log full wallet credentials or share payment identifiers with unrelated third parties.
Cookie Transparency We use session and analytics cookies to keep your account login stable and understand how pages are used. You can adjust cookie preferences through your browser settings at any time.
Data Retention Rules Account and transaction records are kept for the period our operational obligations require. When your account is closed, data is removed or anonymised in line with applicable local requirements.
Your Correction Rights If your registered name, contact details or linked wallet information is incorrect, you can request a correction through live chat or email. We action verified correction requests promptly.

Common Questions About Your Privacy Rights

We collect your registration details, device and session identifiers, and the e-wallet references you connect — DANA, OVO or GoPay — to process your transactions. We do not collect full wallet passwords.

Wallet data is used only to process the specific transaction you initiate. We do not sell or share your payment identifiers with unrelated third parties under any circumstance.

We retain account and transaction records for the period needed to meet operational obligations and handle any disputes. Data is removed or anonymised once that period ends or your account closes.

Yes. Send a request via our support email or live chat with your account ID. We will respond with the data we hold on your profile within a reasonable timeframe once your identity is verified.

Contact us through live chat or the support email and specify what you need corrected or removed. Verified correction requests are processed without unnecessary delay on our end.

We use session cookies to keep your login active and analytics cookies to see which parts of the platform get used most. You can manage or block cookies through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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